Industry Insights

Why strategic customer experience initiatives win out over price reduction every time

A Look at the DCs

Taking that blinders-on view of the business 50 years ago was a foolish pursuit, so too is judging the health of retail-based solely on the number of closed stores and failed businesses today.

Autos, Apparel and Resale

​When the race to the bottom hits…well, the bottom (read: when there are no more costs to cut and when pricing cuts into margins) there is now a rapidly growing new channel of distribution.

What's gained and lost when retailers drop firearms sales

Two of the nation's largest hunting retailers exited the category ahead of an important season for sales.