The two retailers have drastically different approaches to experiences, but both prompt the industry to invest in loyal customers and push boundaries in stores.
But it may be too early to declare the death of retail. Americans have started shopping more — in stores.
For those of us in the old-world economy, we might long for the “good old days” when hiring was a relatively easy, decidedly non-tech process in retail.
The cross-merchandising of proprietary brands is expected to provide a synergy. Sears brings its revered Craftsman, Kenmore, and DieHard brands to the table, along with Lands’ End and the lesser-known Apostrophe, Covington, and Lucy Pareda to the apparel table.