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Latest Articles

Nicole Silberstein
January 17, 2025 | by Nicole Silberstein
Inside Best Buy’s 5-Year Effort to Evolve with Today’s Consumer

Best Buy has undergone a complete overhaul of nearly every part of its business, from the store experience to its tech stack and the way it manages its workforce, culminating in a rebrand late last year that reimagines the role Best Buy plays in consumers’ lives.
Michael Mayton
January 16, 2025 | by Michael Mayton
Five Trends Poised to Shape the Future of Digital Experiences in 2025

Everyday consumers are brands’ most powerful influencers today. Their genuine endorsements to friends, family and followers can significantly enhance a brand’s credibility and reach
Nate Delesline Iii
January 15, 2025 | by Nate Delesline III
Returns — and their challenges — are rising. Here’s how retailers are responding

Companies face a multifaceted balancing act of controlling costs, stopping fraud and maintaining engagement and flexibility for customers
Rce
January 15, 2025 | by RCE
Most consumers not a fan of dynamic pricing

Well more than half, 68%, of consumers feel taken advantage of when a brand employs dynamic pricing and 42% are willing to spend more on a product if consistent pricing was guaranteed

More Articles

Kaarin Moore
January 15, 2025 | by Kaarin Moore
Sephora to redesign entire store fleet
Erin Cabrey
January 14, 2025 | by Erin Cabrey
The retail openings and closings coming this year
Alex Vuocolo 4
January 13, 2025 | by Alex Vuocolo
This Week in Retail: NRF’s Big Show and December retail sales
Daphne Howland 2
January 13, 2025 | by Daphne Howland
Kohl’s announces store closures