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Latest Articles

Howland
April 23, 2019 | by Daphne Howland
All Kohl's stores to take Amazon returns

Returns are pressuring any retailer that sells online, and Amazon dominates that space, on pace to control half of all U.S. e-commerce in a couple of years.
Newlin
April 23, 2019 | by Kate Newlin
Calling the Retail Innovation/Disruption Bluff

Retailers, designers, manufacturers: You know the issues you face. Nobody wants to go to the mall anymore. At least not to shop. Not to face a black-suited security contingent hovering at the entrance, scrutinizing each one as s/he attempts to come in to spend money.
Vembar
April 22, 2019 | by Kaarin Vembar
Uncontained: The complex link between retail and packaging

Retailers are aware that the environmental impact of packaging is weighing on consumers' minds. But, it's not just about getting rid of plastic.
Bryant
April 22, 2019 | by Jessica Brynat
Do guests really care about the technology restaurants use?

​Yes they do. Because indirectly technology improves their experience at the restaurant, making it faster, smoother and more accurate.

More Articles

Bettinger
April 19, 2019 | by Jason Bettinger
How location intelligence enhances the customer experience
Lawrence
April 19, 2019 | by Jon Lawrence
Where are you on the path to digital first?
Rigling
April 18, 2019 | by Justin Rigling
Unlocking The Potential Of In-Store IoT
Howland
April 18, 2019 | by Daphne Howland
Consumer confidence may be hitting a peak