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Latest Articles

Daphne Howland
September 16, 2025 | by Daphne Howland
Gen Z pullback could send holiday sales down 5%: PwC

Gen Z consumers this year plan to cut their holiday spending by nearly a quarter. This is a stark contrast to last year, when their average spend rose 37% from 2023, according to PwC’s holiday outlook.
Jorge Aguilar
September 16, 2025 | by Jorge Aguilar
Winning with AI: Innovate intelligently, think long

As the undercurrent of every boardroom conversation and the subtext of every roadmap and strategy session, AI dominates the discussions I have as a partner at an innovation and transformation consultancy. Almost always, the same question surfaces: What should I do about AI?

Daphne Howland 1
September 15, 2025 | by Daphne Howland
What it takes for a mall to be ‘evergreen’

Do enclosed mid-tier malls need expensive renovations — or do they just have to be good enough?
Justin Bachman
September 12, 2025 | by Justin Bachman
Klarna counts on retailers for growth

The buy now, pay later giant says the availability of its services at retailers such as Walmart and Macy’s correlates strongly to future growth.

More Articles

Phil Lempert 1
September 12, 2025 | by Phil Lempert
How Digital Technology Is Revolutionizing Merchandising
Vidhi Choudhary
September 11, 2025 | by Vidhi Choudhary
Why the shopping search function will be rebuilt because of AI
Neal Freyman
September 10, 2025 | by Neal Freyman
Aldi plots biggest-ever US expansion
Phil Lempert
September 10, 2025 | by Phil Lempert
The Downsizing of America: Kraft Heinz’s Breakup Is Just the Beginning