Etisalat by e&, a telecom provider in the United Arab Emirates, has introduced an autonomous store known as EASE (Etisalat by e& Autonomous Store Experience), according to a press release.
SPAN, a systems integration innovator, teamed with Cleveron, a provider of robotic parcel solutions, to create EASE.
The store integrates Cleveron parcel robots to streamline the entire process through SPAN's proprietary S4-Inventory module, linking etisalat by e&'s system with Cleveron's backend system.
"Retail experience with no queues and inconveniences is the new norm," Ott Pabut, Cleveron board member, said in the press release.
"The Cleveron smart dispensing system ensures a swift and efficient fulfilment process, allowing etisalat by e& customers to effortlessly collect their ordered items from the SDS dispensing window following their recognition by an advanced facial recognition system or using customer EASE QR code," Elias Bitar, SPAN's product manager, said in the press release. "The Cleveron parcel robot offers a personalized and secure experience, while its internal robotic handling unit retrieves and delivers orders within seconds, optimizing the retail process for a seamless and efficient customer journey.''