Sainsbury's is integrating AI across 22,500 checkouts, according to a BelfastLive report. The technology will enable self-checkouts to identify unbarcoded items like loose fruits and vegetables more quickly and efficiently.
Additionally, the technology will address the common issue of unexpected items in the bagging area by allowing store staff to remotely approve certain transactions using tablets.
"Our commitment to unbeatable quality food and great service is strengthened by NCR Voyix technology," Clodagh Moriarty, Sainsbury's chief retail and technology director, told the news outlet. "NCR has grown alongside Sainsbury's for two decades, unlocking new capabilities and optimizing product management, sales forecasting and store efficiencies."
The AI system will also enhance Sainsbury's sales forecasting with real-time data and provide customers with more personalized promotions. The rollout will extend beyond supermarkets to include convenience stores and gas stations.