There is widespread anxiety around AI initiatives given failing efforts to fully materialize due to a lack of required capabilities.
That's a top finding from Lucidworks' "Generative AI Global Benchmark Study" which includes data from Lucidworks' agentic AI 'Guydbot' that explored and evaluated digital experiences of more than 1,100 companies across 48 industry segments.
Guydbot data revealed 65% of companies do not have a solid foundation to build meaningful AI into their platforms.
"If you think of Agentic AI - AI that performs tasks — as a car, then you can imagine Generative AI as the engine, and data as the fuel. Our report finds that too many e-commerce companies are trying to build Formula One racers around go-kart engines — and they might not even have enough gas to fill their tanks," Mike Sinoway, CEO of Lucidworks, said in the release.
In the 2025 survey of more than 1,600 CEOs, CTOs, and other AI strategy decision-makers, 83% reported feeling "major" or "extreme" concern over their AI progress. In contrast, 10.2% reported similar anxieties in Lucidworks' 2023 study - an 8X jump in just two years.
Additional findings include:
- Only 6% of companies have implemented more than one agentic AI solution, and most of those are all in the technology industry sector.
- Companies with balanced implementation of essential and advanced capabilities outperform those with limited implementation by up to 62% in potential conversion rates.