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Latest Articles

Bryan Wassel
April 10, 2025 | by Bryan Wassel
As long wait times persist, customers embrace AI for speedier service
Alex Vuocolo
April 10, 2025 | by Alex Vuocolo
Fierce competition forces retailers to consider alternatives to price increases
Ericka Podesta Mc Coy
April 10, 2025 | by Ericka Podesta McCoy
How Retailers can Find Balance When Consumers are Polarized on Social Issues
Roman Ptakowski
April 09, 2025 | by Roman Ptakowski
How retailers can lead the AI-driven CX revolution
Nicole Silberstein
April 09, 2025 | by Nicole Silberstein
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April 08, 2025 | by Daphne Howland
Tariffs are the latest test of beleaguered US consumers
Lara Ewen
April 08, 2025 | by Lara Ewen
Fashion industry reacts to sweeping tariff changes
Cara Salpini
April 07, 2025 | by Cara Salpini
Retail leaders sound off on AI’s use-cases