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Latest Articles
September 29, 2025 | by Pam Danziger
Gen Z Is Resetting Retail Spending
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As e-commerce fraud rises, merchants need to win consumer trust to win their wallets
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Why automated customer service is bad for customer loyalty
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AI shopping tools are evolving, but are they ready for the holidays?
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How to Manage Political Discourse Fallout
September 22, 2025 | by Erin Cabrey
As tariff impact hits, retailers are shifting pricing strategies—down to the tag
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