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Latest Articles

Jim Tyson
April 29, 2025 | by Jim Tyson
Consumer expectations plunge at fastest pace since 1990 recession
Daphne Howland
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Retail’s latest tariff challenge? Setting prices
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Jennimai Nguyen
April 28, 2025 | by Jennimai Nguyen
When tariffs hit, how do luxury brands convince consumers to spend even more?
Jeena Sharma
April 25, 2025 | by Jeena Sharma
Some customers now say online shopping is just boring: survey
Vidhi Choudhary
April 25, 2025 | by Vidhi Choudhary
The case for and against panic buying
Adam Blair
April 24, 2025 | by Adam Blair
Why Gap Turned to Robots for an Unpopular Fulfillment Task — Unloading Boxes
Rce
April 23, 2025 | by RCE
Consumers want real human support and they want it fast